At Top Texas Title LLC., we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services. By using our website, providing personal information, or engaging with us, you agree to this Privacy Policy.

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If you are a California resident, please be sure to review Sections 11 and 12. California Residents for important information about the categories of personal information we collect and disclose as well as your rights under California privacy laws.​

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1. Scope of This Privacy Policy

 

This Privacy Policy applies to our collection, use, disclosure, and other processing of personal information related to:

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• Our websites (each, a “Website”) that display or link to this Privacy Policy and our other services, products, and technology solutions (collectively, the “Services”)

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• Former, current, and prospective clients, brokers, independent agents, and customers.

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• Other individuals who use our Services, whose personal information we receive related to the Services, or who otherwise interact or communicate with us related to our Services or our business.

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Our collection, use, disclosure, and processing of personal information about individuals will vary depending upon the circumstances. This Privacy Policy is intended to describe our overall privacy and data protection practices.

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Not Covered by This Privacy Policy: This Privacy Policy does not apply to our employees and non-employee workers.

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Additional Privacy Notices: In some cases, different or additional notices about our data collection and processing practices may be provided and apply to our processing of certain personal information. The additional notice will control to the extent there is a conflict with this Privacy Policy, with respect to your personal information that is subject to that notice.​

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2. Our Collection of Personal Information

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Generally, we collect your personal information on a voluntary basis. However, if you decline to provide certain personal information that is marked mandatory, you may not be able to access certain Services or we may be unable to fully respond to your inquiry.

We may collect personal information directly from individuals, automatically related to the use of the Services, and in some cases, from third parties (such as social networks, platform providers, payment processors, data providers, and operators of certain third-party services that we use). In some cases (such as where required by law), we ask for your consent or give you certain choices prior to collecting or using certain personal information.

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Information We Collect Directly

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We collect information that you provide to us, such as:

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• When you create an account, provide contact information, or send other personal information to us.

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• When you complete or submit a form through our Services, for example, “Contact Us” or “More Information” forms.

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• When you participate in surveys or contests, submit orders or requests, or register for or use our Services, or otherwise contact us.

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• Information you submit or provide such as real estate searches and preferences, whether you plan on buying or selling real estate, home search criteria, information about financing for the purchase of real estate, and other information related to the purchase or sale of real estate.

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Information We Collect from Third Parties

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We may collect or receive personal information about you and your property from third-party sources, such as public databases, joint marketing partners, social media platforms (including from people with whom you are friends or otherwise connected), brokers and affiliated agents, and other real estate professionals, and third parties. For example:

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• Social Media: If you choose to link or interact with our Services through a social media service (e.g., Twitter, Facebook, Instagram, etc.), we may receive personal information about you or your connections from that service. In many cases, you can control what personal information you share with us through privacy settings available on those third-party social media services.

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• Real Estate Professionals: If you interact or list a property with a broker, independent agent, or other real estate professional associated with Top Texas Title, we may receive personal information about you and your property from them, such as your name and property address, listing and contact information, among other things. These real estate professionals may be affiliated with independently owned and operated brokerages or with Top Texas Title LLC.

• Property Records: We may collect information about individuals and real estate property through public databases, such as property ownership and tax records maintained by state, local, and county agencies.

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Note for SMS Users: If you opt-in to receive SMS messages from us, we may collect and use your phone number, consent data, and other related information to send you marketing or informational messages. You may opt-out at any time by replying "STOP" to any SMS.​

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3. Purpose and Legal Basis for Our Processing

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We collect, use, disclose, and otherwise process personal information for the purposes outlined below:

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• Providing support and services: To facilitate communications among you, our affiliated entities, and other users of our Services, respond to inquiries, and provide customer service.

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• Analyzing and improving our business: To evaluate and enhance our Services and develop new features, offerings, and services.

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• Personalizing content and experiences: To provide personalized recommendations, social connections, and other custom features based on user preferences.

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• Advertising, marketing, and promotional purposes: To send newsletters, offers, and other communications; improve the effectiveness of campaigns; and provide relevant advertising.

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• Securing and protecting our business: To protect the integrity of our systems and investigate and prevent fraud or other unauthorized activities.

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• Defending our legal rights: To manage and respond to legal disputes and claims.

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• Planning and facilitating business transactions: Related to mergers, acquisitions, and other business reorganizations.

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• Complying with legal obligations: To adhere to regulations, court orders, and law enforcement requests.​

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4. Disclosure of Personal Information

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We may disclose the personal information we collect to third parties, as reasonably necessary for the purposes described above and as otherwise directed or consented to by you, including:

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• Service Providers: Hosting providers, auditors, advisors, consultants, and customer service and support providers.

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• Subsidiaries and Affiliates: Entities under common ownership with Top Texas Title LLC.

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• Third Parties: To independent real estate professionals, service providers, or others as required to fulfill requests.

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• Business Transfers: During mergers, acquisitions, or restructuring.

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• Legally Required: To comply with court orders, subpoenas, or law enforcement requests.

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5. Aggregate and Non-Identifiable

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We may also use and disclose aggregate, anonymous, and other non-identifiable data related to our business and the Services for quality control, analytics, research, development, and other purposes. Where we use, disclose, or process de-identified data (data that is no longer reasonably linked or linkable to an identified or identifiable natural person, household, or device), we will maintain and use the information in de-identified form and not attempt to reidentify the information, except as permitted by applicable privacy laws (such as to confirm whether our de-identification processes are reasonable and adequate).​

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6. Cookies, Tracking, and Analytics

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Our Services may use first-party and third-party cookies, pixel tags, plugins, and other tools to gather device, usage, and browsing information when users visit our Services. For example, when you visit our Services, our server may record your IP address (and associated location information) and other information such as the type of your internet browser, your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, device manufacturer and model, language, and the pages you view and links you select on the Services, as well as date and time stamps associated with your usage of and activities on our Services.

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We use the information for security purposes, to facilitate navigation, to improve, analyze, and optimize our Services and their functionality, to personalize and improve your experience while using the Services, to improve and measure our advertising campaigns, and to better reach users with relevant advertising both on our Services and on third-party websites.

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Cookies: Cookies are small text files that a website transfers to your hard drive to store and sometimes collect information about your usage of websites, such as time spent on the websites, pages visited, language preferences, and other anonymous traffic data. You can control the way in which cookies are used by altering your browser settings. You may refuse to accept cookies by activating the setting on your browser that allows you to reject cookies. However, if you select such a setting, this may affect the functioning of our Services.

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If you have disabled one or more cookies, we may still use information collected from cookies before your disabled preference was set. However, we will stop using the disabled cookie to collect any further information.

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Pixel Tags and Similar Technologies: Pixel tags (also known as web beacons and clear GIFs) may be used in connection with some websites to track user actions, measure marketing campaign success, and compile statistics.

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Third-Party Analytics Tools: Our Services use automated devices and applications operated by third parties, such as Google Analytics, which uses cookies and similar technologies to collect and analyze information. You can learn about Google’s practices and opt-out of collection of your browsing data by Google Analytics at https://tools.google.com/dlpage/gaoptout.​

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7. Interest-Based Advertising

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On some of our Services, we may work with third-party ad networks, analytics companies, and measurement services to display advertising and manage our advertising on third-party sites. These third parties may collect information about your browsing activity, such as browsing history, IP address, and general location, to provide you with relevant ads.

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You may opt out of targeted advertising by visiting the following links:

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• U.S.: https://youradchoices.com​

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8. Social Features and Third-Party Plug-Ins

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The Services may integrate with social sharing features and other related tools, which allow you to log in to the Services or share actions you take on the Services. Your use of these features enables the sharing of information with your friends or the public, depending on the settings you establish with the social sharing service. Please refer to the privacy policies of those social sharing services for more information about how they handle your data.​

 

 

9. Security

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We use technical, administrative, and physical controls to help protect personal information from unauthorized access, use, and disclosure. However, no security measure is perfect. In the event that the security of your account or data is compromised, please notify us immediately at info@toptexastitle.com.

 

 

10. Data Retention

If you access our services from outside the United States, your information may be transferred to the U.S. or other jurisdictions. By using our services, you consent to such transfers.​

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11. Your Rights and Choices

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You may have the following rights regarding your personal information:

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• Opt-Out of Marketing Communications: You may opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or contacting us directly at info@toptexastitle.com.

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• Cookies Preferences: You can review and update your cookie preferences by clicking the “Cookie Preferences” link in the footer of our website.

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• Access and Correction: You may request access to your personal information and request corrections to inaccuracies.

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For California residents, additional rights under the California Consumer Privacy Act (CCPA) are described below.​

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12. California Residents

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Rights of California Residents: California residents have the following rights:

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• Opt-Out of Sales and Sharing: You can opt-out of our sale or sharing of your personal information.

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• Deletion: You can request deletion of your personal information.

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• Access: You can request access to the categories and specific pieces of personal information we have collected about you.

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• Correction: You can request correction of inaccurate personal information.

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To submit a request, contact us at info@toptexastitle.com.​

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13. SMS Communication and Consent

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We do not share, sell, rent, or disclose SMS opt-in phone numbers to any third parties or affiliate companies for marketing purposes. Your phone number is used solely for transactional updates, customer support, and company communications. 

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If you opt-in to receive SMS messages from Top Texas Title LLC, we may use your phone number to send you text messages, including transactional updates, marketing communications, and other service-related information.

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Opting In

By providing your phone number and consenting to receive SMS messages, you agree to receive text messages from Top Texas Title LLC, which may be sent using an automated system.

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How to Opt-Out

You may opt out of receiving SMS messages at any time by replying "STOP" to any text message you receive. After opting out, you will no longer receive SMS communications unless you re-enroll.

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Help Instructions

For assistance, reply "HELP" to any SMS message or contact us using the information below.

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Message Frequency & Cost Disclosure

Message frequency may vary based on your interactions. Standard message and data rates may apply.

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Third-Party Providers

We may use third-party service providers to facilitate SMS communications. These providers are obligated to protect your information in compliance with this Privacy Policy.

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Compliance with Privacy Policy

All SMS communications are subject to the terms outlined in this Privacy Policy.

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Contact for SMS Issues

If you have any questions or concerns about SMS communications, you can contact us at:

Email: info@toptexastitle.com
Phone: +1 (956) 234-4378

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14. Children's Privacy

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Our services are not intended for children under 16. If we discover we have collected information from a child, we will promptly delete it.

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15. Third-Party Websites

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Our Services may contain links to third-party websites. We are not responsible for their privacy practices. Review their policies before providing personal information.​

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16. Changes to Privacy Policy

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We may amend this Privacy Policy at any time. If material changes are made, we will prominently post a notice on our website. Any material

changes will be effective 10 days after posting.

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17. Contact Us

For questions or concerns about this Privacy Policy, contact us:

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Email: info@toptexastitle.com

Phone: +1-956-234-4378

Mail: Top Texas Title, 2000 S.McColl Rd, Ste A-2, McAllen, Texas 78503